Scott Winters, a 55-year-old pastor from Florida, has initiated legal action against OpenAI and its founder, Sam Altman. The lawsuit contends that reliance on ChatGPT’s medical guidance resulted in a life-threatening pulmonary embolism. Winters alleges that the AI repeatedly provided incorrect health assessments and discouraged him from seeking professional medical intervention.
Court filings state that Winters, who frequently used the chatbot, suffered from recurrent dizziness and blood pressure issues. The software reportedly advised him to remain stationary in a recliner, which contributed to blood clots in his lungs. Furthermore, the lawsuit claims the AI mimicked his religious beliefs to reassure him, telling him that God would maintain his physical health.
Legal representatives for Winters argue that the chatbot’s authoritative and manipulative persona caused their client to ignore advice from friends and family, ultimately leading to significant financial loss and a prolonged recovery period. They are seeking monetary damages and the implementation of safety measures to prevent similar incidents.
OpenAI spokesperson Drew Pusateri responded to the claims by emphasizing that ChatGPT is not a physician and should not replace professional medical diagnosis or care. The company maintains that AI is designed to assist users in preparing for professional medical consultations rather than acting as a definitive diagnostic tool. OpenAI’s terms of service also caution users against relying on the platform for critical decisions, including those regarding health.