Browsing Tag
Consumer Protection
16 posts
Lagos State Vows Penalties for Companies Hiding Product Modifications
Lagos State authorities are threatening regulatory action against businesses that fail to disclose changes to product ingredients, packaging, or specifications.
FCCPC Advocates for Unified Standards as States Decentralize Electricity Markets
The FCCPC is urging federal and state power regulators to align their standards to ensure consistent consumer protection following the decentralization of Nigeria's electricity market.
CBN Mandates N19 Billion in Customer Refunds as Banking Complaints Grow by 11 Percent
Bank customer complaints rose by 11 percent in 2025, leading the Central Bank of Nigeria to order N19.12 billion in refunds and issue N1.69 billion in penalties to financial institutions.
NCAA Warns Royal Air Maroc of Potential Flight Suspension Following Passenger Service Issues
The NCAA has threatened to halt Royal Air Maroc’s operations in Nigeria, citing a failure to address passenger complaints, frequent baggage issues, and persistent disregard for regulatory oversight.
LCCI Urges Stricter Regulation to Prevent Unfair Pricing
The Lagos Chamber of Commerce and Industry is calling for tighter regulatory supervision to ensure fair pricing and transparency across the Nigerian economy, particularly in the petroleum and aviation sectors.
YEDC Warns Customers Against Fraudulent 20 Percent Electricity Bonus Claims
YEDC has cautioned customers to disregard a viral scam promising a 20 percent bonus on electricity recharges, urging them to use only authorized payment channels.
Kano State agency removes N300 million in fake products from circulation
The Kano State Consumer Protection Council has confiscated over N300 million worth of counterfeit goods during a three-month enforcement campaign.
FCCPC Shuts Down Three Milk Plants in Onitsha for Health Violations
The FCCPC has sealed three milk factories in Onitsha, arrested an owner, and seized equipment following reports of unhygienic and hazardous production practices.
Abuja Court Backs FCCPC Probe Into Air Peace Ticket Costs
A Federal High Court has dismissed a lawsuit by Air Peace, confirming that the FCCPC has the legal authority to investigate consumer complaints regarding airline ticket pricing without needing prior price-fixing approval.
NMDPRA confirms deregulated fuel sector and strengthens consumer protection efforts
The NMDPRA has clarified that Nigeria's petroleum market is fully deregulated, with fuel prices set by market forces, while simultaneously ramping up consumer protection and monitoring efforts.