Nigerian banking customers are preparing to close their Providus Bank accounts due to persistent concerns regarding unauthorized transactions on their debit and payment cards. These security alarms first surfaced last week, yet the bank has remained largely silent.
Dafe Ivwurie, the Head of Corporate Communications at Providus Bank, failed to provide a promised update after being contacted on July 3, 2026. Similarly, Babatunde Bamigboye, representing the Nigeria Data Protection Commission, has not addressed inquiries regarding the situation.
This lack of communication has deepened public mistrust, particularly among victims who report losing millions of naira. Dr. Uju Ogunbunka, President of the Bank Customers Association of Nigeria, expressed disappointment over the bank’s apparent negligence. He advised affected individuals to escalate their grievances to the Central Bank of Nigeria and consider switching to other financial institutions if the bank fails to rectify its security vulnerabilities.
Industry reports indicate that Providus Bank, alongside Remita and Sterling Bank, faced similar system breaches by hackers as early as March.
