Browsing Tag
Consumer Rights
10 posts
FCCPC Advocates for Standardized Consumer Safeguards Amid State Power Market Expansion
The FCCPC is pushing for a unified regulatory framework to protect electricity consumers as states begin managing their own power markets under the 2023 Electricity Act.
Lagos State Prohibits Mandatory No-Refund and No-Return Policies
Lagos State has warned businesses that 'no refund, no return' policies are illegal and cannot override consumer protection rights when products or services are defective or misrepresented.
UK Competition Watchdog Probes Euro Car Parks Over Forecourt Charges
Regulators are investigating Euro Car Parks to see if charging drivers who wait in fuel queues is lawful, as part of a wider crackdown on private parking practices.
New Regulations Imposed on Buy Now Pay Later Services
New FCA regulations for Buy Now Pay Later services provide consumers with stronger protections and refund rights, but stricter affordability checks could lead to more loan rejections.
Abuja Federal High Court upholds FCCPC mandate to probe Air Peace fare complaints
A Federal High Court has ruled that the FCCPC is legally authorized to investigate consumer complaints about airline pricing, dismissing a lawsuit brought by Air Peace.
Deceptive portable air conditioner ads circulating online
Regulators are warning consumers about misleading online advertisements for portable air conditioners that promise unrealistic cooling results and often deliver cheap, ineffective fans.
Which? Investigation Uncovers Unsafe Baby Products Still Available Online
A consumer investigation has found that hazardous baby products, including unsafe feeding aids and sleep accessories, continue to be sold across major online shopping platforms despite previous safety recalls.
Sony to Cease Physical Disc Releases for PlayStation by 2028
Sony has announced it will stop producing physical discs for new PlayStation games starting in 2028, opting for digital codes instead to match changing consumer trends.
Ryanair updates family seating rules following regulatory pressure
Ryanair is adjusting its family seating policy to offer free seat allocations for parents and children after facing scrutiny from the Competition and Markets Authority.
South-East consumers advocate for compensation over tariff band downgrades
The South East Electricity Consumers Association has urged regulators to adopt a compensation model for service failures rather than relying on tariff band downgrades, labeling the NERC's recent compensation initiative a constructive approach.